FAQs

 

Shipping

We are so honored when we get an order! We are a little family shop and do all of the packaging and fulfillment ourselves. Your order will be shipped within 3-5 days of purchase. Once your order is shipped, an email with tracking will be automatically sent to you. 

Shipping costs vary by location and weight. Please make sure the shipping address is entered correctly. Once orders are placed, we cannot correct them.

Shipping prices will vary depending on Country and Region. Duties and Taxes not included and will be the responsibility of the receiving party. 

 

Returns

Please make sure your shipping address is correct before placing your order. Incorrectly placed orders cannot be returned. However, if you receive a damaged book, please let us know within 48 hours of receiving your order and we will quickly take care of you. 

 

Lost Packages

We send every order out with a tracking number. If your package was lost after it has left us, it is the responsibility of the mail delivery service provider. For USPS, you may contact them here

 

What is the best way to glue in photos?

We recommend simply using an acid-free glue stick. We get ours from Amazon here. 

 

Where can I find your books in Canada?

We are so glad you asked! You can purchase from Tosla and Visla in Canada.